Treatments can be cancelled by calling phone:(914) 848-4617 or email info@els-office.com up to 24 hours before the appointment time with no fee.
- Treatment cancellations with less than 24 hours notice will be charged at 50% of the cost of treatment.
- No shows will be charged at 100% of the cost of treatment.
Scheduling an Appointment
- To schedule an appointment for your treatment(s), please book online or call (914) 848-4617 .
- All spa treatments will need to be reserved with a valid credit card in accordance with our treatment cancellation policy.
Arrival Time
- We recommend you to arrive at least 10 minutes prior to your treatment so that you have ample time to prepare to spa. Please be advised that late arrivals will result in a reduction of treatment time.
Consultation Time
- To better serve you and to customize your service, each treatment time listed is inclusive of a 5 minute consultation period with your therapist.
Health Conditions
- Kindly advise us of any health conditions, including pregnancy, allergies, surgeries, or injuries which could affect your choice of treatment when making your SPA reservation. We reserve the right at any moment in time to refuse a treatment should we feel that it is in the best interest of your health and safety. If you would like your therapist to wear a mask during your massage or Facial treatment, please let us know and we would be happy to accommodate you.
Valuables
- European Luxury Day Spa accepts no responsibility for loss or damage of valuables and jewelry at any time on the spa premises.
